Your privacy is yes8's top priority. This document transparently explains how we collect, use, store and protect your personal data as a member of Malaysia's leading online entertainment platform.
Six core pillars that form the foundation of our privacy policy
All data transmitted between your device and yes8 servers is protected by industry-standard 256-bit SSL encryption. Your data cannot be intercepted or read by unauthorized parties during transmission.
Yes8 does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your data is used solely to manage your account and improve your experience.
You have the full right to access, correct, or request deletion of your personal data at any time. Our team will process your request within the specified timeframe.
Your data is stored in dedicated data centres equipped with layered physical and digital security controls, including 24/7 monitoring, biometric access control, and regular automated backups.
The yes8 privacy policy is built on strong data protection principles and complies with applicable legal requirements. We continually update this policy in line with legislative changes.
In the event of any security incident involving your data, yes8 is committed to notifying affected members within a reasonable timeframe in accordance with our incident response procedures.
Yes8 takes member privacy very seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our platform, website, and services.
By registering or using the yes8 service, you acknowledge that you have read and understood this Privacy Policy. This policy is to be read together with Terms and Conditions us, and together they form the entire agreement between you and yes8 regarding the use of your personal data.
This policy applies to all information collected through yes8.ng, the yes8 mobile app, and any communication channels used between you and yes8, including live chat, email, and our official social media.
Important Note: This Privacy Policy may be updated from time to time. The date of the most recent update is shown at the top of this document. We encourage you to review this page periodically.
Yes8 only collects personal data that is strictly necessary to provide members with a safe, fair, and comprehensive service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | Mandatory (KYC) |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number, e-wallet details, transaction records | Mandatory (Payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game records, betting history, login activity | Automatic |
| Communication Data | Live chat records, support emails, feedback | Where applicable |
Data collected automatically, such as IP addresses and usage data, is gathered via cookies, tracking pixels, and similar technologies described further in Section 8.
Yes8 uses your personal data only for lawful and necessary purposes. The following are the primary purposes for which your data is used:
yes8 does not use your personal data to make automated decisions that materially affect your rights without appropriate human review.
Yes8 does not sell or rent your personal data to any third party. However, in certain limited circumstances, your data may be shared with the following parties:
Our Commitment: All third parties who receive your data are bound by strict data processing agreements and may only use the data for the specific purposes agreed upon with yes8. They are not permitted to use your data for their own purposes.
Yes8 implements robust technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or loss.
Key security measures we implement include:
While we work hard to protect your data, no security system is entirely foolproof. You also play an important role in securing your account by using a strong password and never sharing your login credentials with anyone.
Yes8 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
Once the retention period expires or upon your request for data deletion (subject to legal obligations), your data will be securely deleted or anonymized in a manner that prevents re-identification.
As a yes8 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 days.
If your data is inaccurate or incomplete, you may request a correction at any time via your account settings or through support.
You may request deletion of your data, subject to any legal retention obligations binding on yes8.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
How to Exercise Your Rights: Contact the yes8 support team via live chat or email at [email protected], stating the right you wish to exercise and the relevant details. We will verify your identity before processing the request.
Yes8 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to use certain features of the yes8 platform.
yes8 does not use cookies to track your activity on other websites or sell cookie data to third-party advertisers.
The yes8 platform may contain links to related third-party websites or services, such as game providers or payment channels. This Privacy Policy applies solely to the yes8 platform.
Yes8 is not responsible for the privacy practices, content, or security policies of third-party websites. We encourage you to read the privacy policy of every third-party website you visit before providing them with any personal information.
Links provided on the yes8 platform are solely for your convenience and do not represent endorsement or support of the content or privacy practices of those websites.
The yes8 platform is unsuitable and not intended to individuals under the age of 18. yes8 does not knowingly collect personal data from minors or underage individuals.
If you are a parent or guardian and have reason to believe that your minor child has provided personal data to yes8, please contact us immediately at [email protected]. We will take prompt action to delete the data and close the associated account.
Age Verification: yes8 carries out age verification during registration and throughout the KYC process to ensure the platform is only used by eligible adults.
Yes8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements.
If you disagree with the amendments made, you have the right to close your account before the effective date and request the deletion of your personal data, subject to applicable legal retention obligations.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the yes8 Data Protection team is ready to assist you.
Our team will respond to privacy-related enquiries within 72 hours on business days. For formal requests such as data access or deletion, processing time is up to 30 days depending on the complexity of the request.
Our Commitment: yes8 treats every privacy inquiry with the utmost seriousness. We will not take any retaliatory action against members who exercise their legitimate privacy rights.
Enjoy a safe and protected gaming experience on the yes8 platform. Register today and experience our commitment to safeguarding every member's privacy in Malaysia.